Terms and conditions of use

1 - General information

These conditions of sale are valid for all orders until December 31, 2020 and apply to all the products offered in the shop.

The SAS FALIERES is registered with the RCS of Bordeaux under the n ° B393 266 770. Its registered office is located in Captieux 8 avenue de la gare 338840. tel: (0) 5 56 65 66 54 fax: (0) 5 56 65 68 42

2 -Information and security

The information concerning your person is exclusively for the internal use of SAS FALIERES.

In accordance with the law n ° 78-17 of January 6, 1978, the user has a right of access and rectification of the data concerning him. At any time the user can request that the data concerning him be deleted by informing us at the following address hadrien@falieres-nutrition.com

3 -To order

The order is saved as soon as you enter your customer ID (strictly personal).

SAS FALIERES does not process the personal data you have provided to it except for the sole purpose of performing the services to which you have subscribed.

We never disclose any personal data of our customers to any third party.

The payment is made directly on a secure environment via the banking server of BNP PARIBAS. The order validated by the customer will be considered effective only when the banks of payment bank concerned have given their agreement. In case of refusal of the centers, the order will be automatically canceled and the customer notified by e-mail.

4 -Post Address

Falier Nutrition
8 avenue de la gare
33840 Captieux

5 -Price, shipping costs & packaging

The sales prices of the products are indicated in euros; dollard or pound all taxes included (VAT included) for private customers and without VAT for Foreign professionals.

For all shipment, The participation to the postage and packing is to be added for the Metropolitan France:

From 6 € and according to the chronopost ** or colissimo * rates for orders less than 50 €
FREE for Colissimo * for orders over 50 €.


For the International, the participation in the shipping costs corresponds to the rates collisimo international or chronopost international according to the chosen method of sending:

    From 6 € and according to the chronopost ** or colissimo * rates for orders less than 150 €
FREE for Colissimo * for orders over 150 €.

* International or national collisimo rate
** rate chronopost national or international

6 - Delivery

The products ordered will be delivered to the address mentioned by the customer when ordering on the website. Except in special cases or unavailability of one or more items, the products ordered will be delivered in one go.

Depending on the weight and volume of the order, delivery will be by mail or by an independent carrier. The delivery time depend on destination country but is for example beetween 2 day and 2 weeks in Europe.

Delivery is deemed as soon as the ordered products have been delivered to the carrier. The customer have to check condition of the products delivered and to make all necessary reserves with the carrier.

7 - Liability, Warranty

The products marketed comply with European regulations. Voyager Nutrition can not be held liable for non-compliance with the regulations of a foreign country.

SAS FALIERES can not be held liable for any inconvenience or damage inherent in the use of the Internet.

8 - Intellectual Property

Any natural or legal person who has a website and who wishes to place a simple link on his site that directly links to any page of the site http://www.falieres-nutrition.com must obligatorily request authorization from SAS FALIERES
On the other hand, any hyperlink referring to the site http://www.falieres-nutrition.com and using the technique of framing or in-line linking is formally prohibited.

9 - Applicable law and jurisdiction

These conditions as well as all the buying and selling transactions referred to herein are subject to French law. In the event of a dispute, the customer will first contact the SAS FALIERES to obtain an amicable solution.
The consumer may apply to the court of his choice: that of his domicile or place of delivery.

10 - Entire Agreement

If, for any reason, any of the present general conditions were to be declared inapplicable, this inapplicability would not affect the application of the other provisions of the general conditions, the one considered inapplicable being replaced by the closest possible provision.

11 - Force majeure

The effect of suspending our contractual obligations is fortuitous or force majeure such as: total or partial strikes, interruption of transport, fire, storm, flooding ...

12 - Right of withdrawal

The customer has a withdrawal period of 14 days from the delivery to return it, at its expense to SAS FALIERES the products, for exchange or refund. In case of exercise of the right of withdrawal, the customer will have the choice to ask for either refund of his order, with the exception of the return costs he has incurred, or the exchange of the goods (the shipping costs incurred for this new shipment remaining at his charge). Any request for exchange or refund must Within 14 days of delivery, the products must be returned to SAS FALIERES in sealed package. The shipping costs are the responsibility of the customer.